While the weather outside might still be frightful, we’re thinking of months ahead when those temperatures will certainly be more delightful. Though part of this may just be wishful thinking, the truth of the matter is that for 3PL fulfillment companies, now really is the ideal time to start preparing for travel season.
Travel can happen at any time throughout the year, but there are generally three periods when it peaks:
When preparing for spring break, summer vacation, or winter break, shoppers generally begin stocking up on necessities anywhere from a few weeks to a few months ahead of time—and your fulfillment partner should be ready and waiting.
Travelers typically look for vacation gear that will allow them to have all their necessities on hand in the most convenient way possible. To that end, here are some of the top vacation gear items for travel season:
To maximize your reach and revenue, you want to meet your customers where they are. Whether they prefer to shop at a big retailer – in store or online, directly on your website, or via another sales channel, your fulfillment and logistics processes need to be equipped to reach them. This can be a lot to organize and manage. We recommend working with a fulfillment partner who provides effective omnichannel logistics services: retail, D2C, ecommerce drop shipping, Amazon Marketplaces Services.
Ensure that you have sufficient inventory of your most popular products to meet an increased demand as we approach the summer season. By analyzing past sales data and market trends, you can forecast demand and plan accordingly.
Testing your products under various conditions to ensure they meet customers' expectations is an important part of your fulfillment process. These quality checks serve to minimize returns and improve your customer’s experience. There are some 3PLs that will work with you to implement a quality control process within the warehouse to take this labor off your plate while granting you peace of mind in this arena.
There are many carriers to choose from. Assessing your options based on cost, reliability, delivery speed, and other factors is a lot to take on. Consider working with a 3PL who has already done this research and has established relationships with carriers.
If you manage your own warehouse, now is a good time to optimize your warehouse layout and operations to streamline your picking, packing, and shipping processes for the upcoming busy season. If you partner with a fulfillment company, be sure to communicate with them about any expected increase in orders so they can also prepare appropriately for the peak period.
Establish a clear and customer-friendly return policy for your products. Also be sure to have an efficient process in place for handling returns. Even better, work with a 3PL who can handle your reverse logistics for you and also repack or refurb your returns for resale.
Summer is a great time for promotions, bundles, special kits, displays, and more. Take advantage of these services if you work with a 3PL that offers them. Having your 3PL manage these tasks can help you save money, shorten delivery times, or improve your customers' experience. Ask your partner if they offer value-added services like kit assembly, product rework and refurbishment, design display and assembly, packaging, ticketing and labeling, or if they are open to collaborating on a new custom service for your product.
You need a WMS that is flexible and scalable. Ideally one that can be updated quickly to address changes, limited time promotions, or new reporting requirements. Many off-the-shelf platforms just don’t offer enough. At Motivational, we developed our own proprietary technology platform to meet our customers' unique needs and we have in-house experts who can make updates, secure integrations, and offer customer support in a cost effective and efficient manner. Your tech should also provide the right supply chain visibility. We recommend working with a platform that allows you to check inventory, orders, and everything necessary to effectively manage product fulfillment in real-time.
As winter’s days become more limited and warmer weather approaches, are you ready for the uptick in sales? Is your fulfillment partner ready and prepared to support your growing business? To help you answer those questions, we’ve put together a peak season scorecard. By evaluating your 3PL’s performance during the recent peak season, you can get a clearer view of how well they will support you during travel season. Download it here.
If you’re ready to consider a different 3PL fulfillment company, we’d love to chat. Reach out to us today to learn more about our facilities, schedule a tour, and find out how we can support your growing business.