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3PL Warehousing and Distribution, Driven by Experience

Move beyond traditional 3PL services with Motivational Fulfillment. In today’s omnichannel retail landscape, one size does NOT fit all. You need a third-party logistics (3PL) partner with the flexibility to meet the unique needs of your business and the experience to deliver on your expectations – and those of your customers.

Whether your products are headed to a big box retailer, an Amazon warehouse, or directly to the doorstep of your end customer, we'll get them there with the speed and accuracy your customers expect - from pick, pack, and ship to custom kitting, product assembly, reboxing, and refurbishing.

Don't be afraid to ask what we can do - we might surprise you!



What is the benefit of using a third-party logistics fulfillment service?

Even the best products and companies can fall apart when it comes to logistics.  

As a global consumer goods brand, your focus should be forward facing. That is, you should be focused on creating, designing, manufacturing, and selling your products. A 3PL will manage your backend and ensure your products get where they need to go. 

There is an art and science to pick and pack and ship methods and inventory management and a good 3PL provider has the experience to tell you what would work best for your business.

3PL companies can also often save you money. Most third-party logistics companies have existing partnerships with multiple carriers and are able to offer shipping discounts due to their volume. Also unlike operating your own warehouse, working with a 3PL means you’re only charged for the space you are taking up in the warehouse each month- not the entire warehouse. This means you aren’t wasting money on space you aren’t using but can scale up and down as necessary for your company. And of course the faster you can fulfill orders and the more you can reduce returns the more money you’ll make and save in the future.

From pick, pack, and ship to custom kitting, product assembly, reboxing, and refurbishing -  we rise to any challenge to get your products to customers with the speed and quality they expect.

What sort of reporting and inventory management technology do you offer?

We know that standard reports from off-the-shelf solutions just won’t suffice for many clients, which is why we developed our proprietary 3PL technology platform to allow for maximum flexibility and scalability. We can easily customize to your requirements and make changes quickly and cost-effectively to deliver the custom reporting and data insights you need to manage your business.

You can access your data from any web-based browser to check inventory, orders, and everything necessary to effectively manage product fulfillment in real-time, 24 hours a day. And with our in-house programming team you never have to worry about support. 

Our 3PL technology platform also integrates with popular eCommerce and CRM platforms as well as top retail online marketplaces.  And all of our reporting is both secure and customized to your needs. 

What sort of retail fulfillment can you handle?

Motivational's seasoned team has experience with comprehensive logistics support for wholesale retail fulfillment at any scale – from nationwide retailers to "mom and pop" stores and everything in between. Leverage our extensive experience with the biggest retailers to meet your partners’ exacting specifications, from packing and labeling to routing and shipping.

We ship to all major retailers, and can help you fulfill high-volume orders for big-box retailers or busy sales seasons accurately and on time. We can also help you ensure compliance with your retailers, including data sharing, labeling, and scheduling and follow all of your retail partners' routing instructions to a tee for timely and error-free delivery.

We also integrate with all major online marketplaces for seamless order processing, fulfillment, and shipping - direct to your end customers.

Do you do direct to consumer fulfillment?

Yes! We're experienced in both D2C and retail fulfillment. Our proprietary 3PL technology integrates with all popular eCommerce platforms, and we can also support your offline programs including DRTV and other direct marketing initiatives. What's more, we’ll help you expand seamlessly into new distribution channels – from Amazon to social media – and get your products in the hands of even more customers.

You can count on expert fulfillment from Motivational for all of your sales channels, including:

  • Brand websites
  • Online marketplaces
  • Informercials and direct response television
  • High-volume flash sales
  • Social media 
  • Amazon Fulfillment by Merchant (FBM)
  • Live shopping
  • Subscription offers and subscription boxes
Can you handle returns?

Yes, sometimes called reverse logistics, at Motivational, we're equipped to process returns quickly and easily to ensure a hassle-free experience for your customers. What's more, we'll inspect your returned products and repack, refurbish, or return them to stock according to your specifications.

Take advantage of even more support with experienced customer service staff to manage your post-sales service. Our agents – available by phone, email, and live chat – receive two weeks of brand training for your company and products to provide outstanding support to your customers.

We offer the following services:

  • Returns processing
  • Inspection
  • Product refurbishment
  • Return-to-stock
  • Customer refunds

An Open Invitation

We invite you to visit our Chino, California warehouses and see for yourself what we can do for your business. Reach out to set up a tour!